FAQ's

How long will it take to receive my order?

The current processing time for our press on nails is 2 - 7 days.

This time frame is only an estimate. The processing time can vary during busy periods. For an accurate time frame on when your order will be made, please contact us via email, on the "contact us" form, or via Instagram Direct Message.

Please note, this time frame does not include postage time.

 

How long do press on nails last?

Perfect prep is essential for long-lasting press on nails.

With every order, you will receive instructions on how to prep your nails, as well as a complimentary complete application kit, so you will have everything you need to apply your press on nails.

With nail glue and correct prep, you can typically get around 2+ weeks wear with our luxury press on nails. Don't forget, they are also completely reusable so even once you have worn them, you can keep them to wear another time!

If using sticky tabs, these are ideal for a 1 day wear and temporary use.

 

What should I do when I want to reuse my nails?

If you have used sticky tabs, use the wooden cuticle pusher in your application kit to gently twist the sticky tab away from the underneath of the press on nail.

If you have used glue, gently file off the hardened glue from the underneath of the press on nail. Check out our Instagram for tips on how to reuse your press on nails.

If you use press on nails frequently, a small electric nail file would be a great tool for you. Electric nail files are a very efficient way to quickly prep your press on nails to be reused.

 

Can I shower and swim wearing press on nails?

Of course! However, it is recommended to avoid long exposure of water, especially chlorine whilst wearing press on nails. as the water can breakdown the bond of the glue.

 

How will I get the right size for my nails?

The best way to get your correct nail size is to order a sizing kit. This will ensure a perfect fit for your nails.

Each nail shape will vary slightly, so even if you have your nail sizes for one shape, it may differ in another shape. When ordering a sizing kit, you have the option to get different shapes and you choose multiple shapes if required.

A sizing kit includes a sample of each nail size in the shape of your choice. You will also receive instructions on how to use it accurately.

Alternatively, you may measure your nails yourself using a piece of tape, a measuring tape or ruler, and a pen. This method can be simple to do, however it can produce errors. If you use this method of sizing, please be aware that no refunds or exchanges can be made due to incorrect sizes. This is at your own responsibility.

 

Can I order a customized set?

Yes! We offer customized designs.

We offer a range of designs and colours on our website. We regularly release new designs throughout the year. However, there may be a design that you have seen elsewhere that isn't currently on our page.

In this case, you can order a customized set of nails. All you need to do is contact us via email (nourellebeauty@gmail.com) or via Instagram Direct Message. Please include as much detail as possible about the design that you would like, and attach any inspiration photos that you have. Include information about the colours, length, shape and your nail sizes. We will then respond to your request to confirm your design and let you know which of the pricing categories it will fall into. You will then need to process the payment on our website.

 

Can I make changes to the designs on the website?

Yes, for most of our pre-designed sets you can make changes to the designs. These changes include colours and small design tweaks.

Please include this in the notes section of your order.

For other design changes such as, adding charms or adding more detail, please contact us first to confirm.

 

Do you ship worldwide?

We are based in the United Kingdom, and we can ship to a variety of countries. Please see the shipping options at checkout.

 

Can I get a refund?

If you change your mind about your order, you may cancel it within 2 hours after purchase.

After 2 hours, you will not be able to cancel your order, due to the fact that the product is custom made specifically to your sizes.

To cancel an order, you need to contact us on email. (nourellebeauty@gmail.com) Please include your order number in the email.

For all refunds, there will be a 3% transaction fee deducted from the amount you are refunded.

We are NOT responsible for any incorrect sizing and will not be able to refund any orders due to this. If you have any problems with your order, you may get in contact with us and we will try our best to give you a solution.